Beautiful Brookpark House: Large home, Self Check-In Haven near IX Center & CLE Airport

Upon entering I was very impressed with the overall cleanliness and decor! The home was very well stocked with daily items of use. The host was very helpful and very considerate of our needs. We definitely recommend this property to anyone needing a temporary or extended stay visit! Overall we were very very satisfied with everything!

They delayed our check in by 2 hours to clean the unit. Upon arrival the unit was not clean. The floors were all dirty. There were candy wrappers and trash under the entertainment center. Water was coming in the house in the living room from the rain. There was a big puddle of water coming in from behind the wall. The upstairs window would not close and rain was coming in. There were 2 mice in the house. One of the mice were on the couch. The other one ran under the entertainment center. The half bath was in the basement and it smelled so bad like urine. The full bathroom was upstairs and you had to go up a very narrow staircase to get to it. We were there less than an hour. After we seen the 2 mice at 10PM we just left the unit. I refused to stay there with a 1 year old. I contacted the host at 7AM to tell them we left and stayed at a hotel and the issues with the house. They refused to give us a refund and then tried to accuse us of breaking the terms of VRBO because they said there was tobacco use on the property however NO ONE smokes or uses any type of tobacco products. You can't even speak to someone. They only contact you through the VRBO messaging or through text messages. It takes them a long time to respond to the messages. The pictures make the unit look nicer then it actually is. The grass was over grown. The trees and flower beds were not tended to. Do yourself a favor and stay far away from this unit

This home is very newly renovated and has a clean, simple, modern minimalistic design. It was conveniently located near our family, and close to conveniences like the supermarket, gas stations, some restaurants, and highway access. There are some small details to finish up in this home (ie. shelves or hanging pole in bedroom closets, hooks, etc.), but it was very comfortable, and the essential details were thought out. Entry was easy, parking our car was easy, lighting in the kitchen made mornings comfortable and welcoming. Everything was clean. There are plenty of towels. The host was VERY responsive and easy to communicate with when we had questions.

We really enjoyed our stay here and would recommend this place to anyone interested.